Terms and Conditions - Garden Clearance Battersea

Welcome to Garden Clearance Battersea. By engaging our services, you agree to adhere to the following terms and conditions. Please read them carefully to ensure a clear understanding of our policies and procedures.

1. Definitions

Service Provider: Garden Clearance Battersea and its employees.
Client: Any individual or business entity utilizing our garden clearance services.
Services: All tasks related to garden clearance, including but not limited to debris removal, waste disposal, and site restoration.

2. Booking and Scheduling

Clients can schedule garden clearance services by contacting us through our designated communication channels. All bookings are subject to availability.

2.1 Confirmation

Upon booking, clients will receive a confirmation email outlining the agreed-upon services, date, and time.

2.2 Rescheduling and Cancellation

Clients may reschedule or cancel services up to 48 hours before the scheduled appointment without incurring any fees. Cancellations made within 48 hours of the appointment may be subject to a cancellation fee.

3. Service Fees and Payment

Our service fees are determined based on the scope and complexity of the garden clearance required.

Estimates: Clients will receive a detailed estimate prior to the commencement of work.
Payment Terms: Payment is due upon completion of the services unless otherwise agreed upon in writing.
Accepted Forms of Payment: We accept cash, credit/debit cards, and bank transfers.

4. Client Responsibilities

Clients are expected to provide access to the property and ensure that the area to be cleared is safe and free from any hazards that may impede our work.

Property Access: Clients must ensure that our team can access the garden clearance area without unnecessary delays.
Hazardous Materials: Clients must inform us of any hazardous materials present in the garden that may require special handling.

5. Service Provider Responsibilities

Garden Clearance Battersea is committed to delivering professional and efficient services while adhering to all relevant laws and regulations.

Quality of Work: We strive to perform all services to the highest standard, ensuring customer satisfaction.
Compliance: Our team complies with all local regulations regarding waste disposal and environmental safety.

6. Limitation of Liability

While we take every precaution to prevent damage during garden clearance, Garden Clearance Battersea is not liable for any unforeseen damages that occur despite our best efforts.

Damage to Property: Clients are advised to safeguard any valuable or fragile items prior to service commencement.
Insurance: We maintain liability insurance to cover potential damages; however, specific claims must be reported within 24 hours of service completion.

7. Privacy Policy

Your privacy is important to us. We collect and use personal information solely for the purpose of providing our services and will not share your information with third parties without your consent.

Data Collection: Information collected includes contact details and any specific requirements for the garden clearance.
Data Usage: Data is used to facilitate communication, service delivery, and billing.
Data Protection: We implement appropriate security measures to protect your personal information.

8. Health and Safety

Ensuring the health and safety of our team and clients is paramount. We adhere to all health and safety regulations and expect clients to cooperate in maintaining a safe working environment.

Safety Protocols: Our team follows strict safety guidelines to prevent accidents and injuries.
Client Cooperation: Clients must inform us of any potential hazards on the property and ensure that pets or children are kept away from the work area.

9. Dispute Resolution

In the event of a disagreement or dispute, we encourage open communication to resolve the issue amicably.

Mediation: Both parties agree to engage in mediation to settle disputes before seeking legal action.
Governing Law: These terms and conditions are governed by the laws of the jurisdiction in which Garden Clearance Battersea operates.

10. Changes to Terms and Conditions

Garden Clearance Battersea reserves the right to modify these terms and conditions at any time. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.

11. Acceptance of Terms

By scheduling and utilizing our garden clearance services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.

Thank you for choosing Garden Clearance Battersea. We look forward to providing you with exceptional service.